Unprofessional conduct in the healthcare setting is an unacceptable practice. However, it is often difficult to address these concerns with other colleagues due to the politics of the workplace and other factors (Chapter 22). At the same times, errors in judgment or practice must be addressed, including the involvement of patients by notifying them of errors and allowing them to have a voice in their care (Chapter 22). Regardless of the circumstances, it is essential to develop strategies to identify employee-based problems, including those that directly impact patient care (Chapter 22).
The creation of strategies to address problems in the healthcare setting must include routine evaluations of employee behaviors and the level of conduct that they demonstrate to their colleagues and to patients (Chapter 22). Under these conditions, evaluations must identify the origin of these problems and the ability to develop new approaches that will manage unprofessional or ethical misconduct so that damage to the integrity of patient care is minimized (Chapter 22). It is necessary to establish protocols that will address incidents of misconduct to protect patients and other employees from unnecessary risk or harm (Chapter 22).
Making ethically appropriate decisions in the healthcare environment is critical to protect patients and provide them with the best possible outcomes for care and treatment (Chapter 22). Furthermore, it is essential to develop strategies that will provide these protections and permit disciplinary action in cases of ethical misconduct (Chapter 22). Employees who do not comply with ethical standards must also be reprimanded accordingly, but perhaps most importantly, patients should be provided with an opportunity to be informed regarding their care and treatment and to be notified if any problems have occurred (Chapter 22).
Chapter 22: Professional Ethics. 315-316.