Flowchart for a Process, Essay Example

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Overview – This process examines two  work shift routines.  At the end of each shift a report is produced for Management.  This is a simple process designed along the parameters of INPUT, PROCESS and OUTPUT  (IPO).

Metrics –  The reports themselves are the key metrics in terms of measuring efficiency and output from the shift work. Consider :

Process floe chart

  • Start Time | Within acceptable start parameters
  • Work Completed | Meets the minimum work requirements for the shift.  May be measured against Key Performance Indicators (KPI’s) . In addition Quality benchmarks that are established to measure performance against quality standards
  • Issues | Listed issues may be measured via preliminary risk assessment and potential threat to work completion. Simple metrics may be High, Medium and Low Risk
  • Labour Utilization | These reported statistics may be measured against standards or benchmarks that are produced for standard labour utilization. Variance analysis may be produced in order to illustrate efficiencies (+) results and underutilization or inefficiencies via (-) results.

A Standard Report Format may appear similar to the following:

A Standard Report Format

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