Internal Communications, Essay Example

Employees are concerned about the company’s leaders demonstrating an interest in them because doing so will contribute to “an open and honest exchange of information”. Ultimately, when a company shows that they are interested in their employees, they are demonstrating that they value their employees and this value extends to the ideas and the opinions that they contribute to their team. When employee’s feel that they are respected and valued, they will be more likely to perform well. As this article explains, an important way that employees are shown that they are essential is through effective communication with their employers.

In order to communicate effectively, employees ask for “consistent messaging” across sources. Ultimately, employees require input from their employers about what jobs should be done and how they should be done, but the employer is unable to completely control every aspect of the project. Therefore, in addition to being told what to do, employees require feedback from their managers in order to understand if they did a good job. Doing so will allow them to improve if their performance is not perfect and feel praised if the job was well done. It is also essential for employees to be able to communicate with their employers if questions about the project arise as it is being completed.

An ineffective internal communication strategy is one that lies on assumptions. For example, if an employee is told what to do and this advice is followed exactly, it is assumed that he or she did a good job. However, it is preferable to bypass these assumptions and state whether the project was effective or not in a detailed manner so the employee can understand how the project did or didn’t meet expectations. In addition, verbal communication is preferable to electronic. The organizational structure used by this company to communicate internally emphasizes a connection between effectiveness and communication strategy. Therefore, it is important for supervisors to explain company goals and project ideas to employees in a detailed manner.