Managing and Improving Quality Grading Criteria, Essay Example

Introducing the Performance Improvement to be Imposed

EHR or the Electronic Health Records optimization specifically creates a more definite course of data recording that is dedicated towards imposing a well developed form of ensuring healthcare servicing efficiency. Being a tool for quality improvement in the field of healthcare industries impose on the utilization of both human force and electronic application to promote healthcare servicing competency. It could be analyzed that somehow, with the utilization of this tool, it is expected that the process of data recording and storage would become more evidently dependent on excellence and accuracy.

As part of the needs of the institution, recording proper data about patients and how they were dealt with their healthcare providers is expected to extend the capability of the institution to serve a larger number of individuals in the community. EHR, as presented in QI Plan Part II, is to be handled in this course of development in two particular aspects of record insertion which is also assumed to come from two different sources of information. One aspect is patient-based which means that the information shall come from one particular source which is the patient. Patient-based simply means that the information to be collected shall imply the direct position of the patient in the situation and how their concern should be addressed by the healthcare providers. On the other end, the other source of information would come from the physicians and other healthcare providers who are expected to give assistance to their patients and are likely placed in responsibility of putting down in record what they have done for the individuals assigned to them for care.

The pain-survey is directed towards the patients in the aim of collecting the needed data to be recorded in the EHR System. Through pain-survey, the effect of the medicine on the patient shall be better understood and the development of their situation from the onset of their ailment towards its progress for recovery shall be put into record so as to make sure that other physicians who would likely handle the patient’s needs during turnovers would be able to know what needs to be given attention to. On the other end, to make sure that the physicians are doing their job carefully and mindfully of their patient’s needs and demands for recovery, the EHR  recording process entails the need for the physicians to submit an updated version of their proceedings applied for the patient’s recovery. Along with this is the cross-checking on the hospital pharmacy’s record. Giving attention to the accuracy of the released medical prescription with that of the inventory of medicines released from the pharmacy and the report that the management has with that of the record of prescription the physicians take into account.

Methodologies for Integrating QI Strategies

As mentioned earlier, the method for the implication of this approach shall involve a two-fold involvement of both the patients and the physicians. With the pain survey imposed to be applied through taking directive survey results from question and interviews, the accuracy of the results expected from the prescription medicines could be better confirmed. Accurately cross-checking the pharmacy listings with the record of issued prescriptions shall further create a connection when it comes to assuring the accuracy of results and how the recovery progress is supposed to come alongside the procedures that have been taken into consideration by the healthcare providers.

To make sure such approach is implied in a practical and effective manner, physicians and pharmacist should have an immediate system of communication which is networked within the institution. Practically, this would allow the parties involved to have a real time basis of the progress reports needed to assure patient recovery within the time-span expected for the completion of their scheduled medication pattern. Practically having assigned personnel to handle each recording, storage and transfer of information could better improve the process hence making each passing of report more accurate and effective.

Information Technology Applications

As mentioned earlier, it is specifically important that a well-defined approach to communication between hospital staffs and departments be established to make sure that EHR operation would actually be able to respond to the current problems and issues dealt with by institution in providing excellent service to the patients that they hope to serve efficiently. With the communication system in mind, a definite need for establishing an inward network should be considered. For this, establishing a central control system should be given attention to; the central control system shall be the server where primary data shall be processed. On the other hand, the information recorded within this section of the network shall be passed on to other servers when asked accordingly.

Emails and immediate chatting between the server operators in every department of the institution shall create better connection which will also make information distribution more efficient and timely. With this in picture, it is then expected that the primary central server should be placed within the pharmacy as it shall be the central receiver and sender of information to the different physician departments in the hospital. Collecting inpatients shall be formation in a regular manner shall be handled by both the nurses and the physicians. The pain survey from the patients shall be collected by nurses who have direct and regular contact with the patients for updates; meanwhile, the physicians shall send out the prescriptions they release through encoding information through the database which shall be kept within the record of the pharmacy for confirmation of medical release and storage for further medical record-keeping that the patients shall be given after release and the hospital itself shall keep for future references.

With the proper utilization of IT tools such as establishing internal network of computer servers within the hospital premises, not only will the communication procedure embraced by the organization become more complex and specifically accurate, but it shall also become more efficient in keeping track on the progress of the patients handled by the institution. Not only will the administrators be able to make close contact with the parties involved within a certain medical case, they shall also be able to decide on particular crucial cases that might need records to prove the necessity of certain critical measures of medical proceedings. With the patient’s recovery being the utmost concern for this development, it is expected that the administrators shall create a more flexible room for improvement to cater to this particular progress and welcome a new sense of operation directed towards the satisfaction of their primary clients.

Benchmarks and Milestones in managing QI

Benchmarking shall indeed provide the administrators with the guidance they need to assume the gap of development incurred in the past during the times when the EHR System has not been accounted for compared to the instances when the operation has already been noted down and imposed in the operation of the institution. This process of benchmarking shall measure the milestone that the implication of new communication system has incurred during a particular span of time. With patient-satisfaction being the target of the approach, it would be best defined that the design of the new process of operation when it comes to information recording and distribution is rather specific and certain of the results it hopes to incur not only for the institution but for its clients as well.

The recording of milestones and imposing effective benchmarking is also perceived to have a great impact in the process of assuring the continuity of the development process taken on by the hospital. As it takes the ground towards lowering down the possibilities of incurring mistakes especially when it comes to releasing medicines or imposing medical proceedings to a patient in accordance with the case that he or she is suffering from, the EHR approach entails to manage a more workable environment for the hospital staff to work on therefore ensuring patient-safety and fast recovery process. With regular update and understanding on what system has provided the institution with, the creation of a more developed system of information storage and distribution could still be better enhanced hence making it easier for the operation of the hospital to take on relative consideration on how they serve their patients directly through imposing the new system’s applicability in every medical case they try to handle.

References

Drake, M 1997, ‘Relating Information Quality to Organizational Quality’, in G. St Clair (ed.), Total QualityManagement in Information Services, Bowker?Saur: West Sussex, UK, pp. 66?82.

Evans, A 1994, Benchmarking: taking your organisation towards best practice. Business Library: Melbourne.