All papers examples
Paper Types
Disciplines

# McDonald’s Restaurant, Essay Example

Pages: 2

Words: 513

Essay

McDonald’s restaurant was chosen for my observations. Data was collected three times a day: 9:00 a.m., 12:00 p.m. and 6:00 p.m. All observations were made during four days: 20.06.09 (Saturday), 21.06.09 (Sunday), 22.06.09 (Monday) and 23.06.09 (Tuesday). Number of persons was recorded in the first minute of the defined time for each cash desk.

This data, collected in the fast food restaurant can help restaurant managers to supervise long queues. A long queue can discourage clients form buying food in a particular restaurant.

The process observed was a little bit inadequate. The length of the queue varied at each cash desk. An inefficiency of cashiers in rush hours was also observed.  Cashiers did not try to make the process more efficient, but worked with the same pace as with lower number of customers. The maximum length of queues was 12. None of the potential customers, who came when the length of queues varied from 9 to 12, stayed in the restaurant. Statistical analysis can help with defining the queue length, which is critical for the restaurant. Without defining a critical queue length a particular restaurant can lose precious customers in two ways: 1) customers, who constantly purchase food; 2) customers, who quit using services of the restaurants due to continious restaurant overload. With the help of statistical methods all problems can be found together with a way to solve them.

The first step in data analysis is defining of the distribution type for this data sample:

 Queue length 0 1 2 3 4 5 6 7 8 9 10 11 12 Number of observations 2 5 8 13 9 6 5 3 2 1 2 2 2

Tab. 1

The mean for this data sample is 4.47, so the distribution is a shifted normal distribution.

The data, collected after McDonald’s restaurant visits is represented in the Tab. 2.

 Cash desk 20.06.2009 21.06.2009 22.06.2009 23.06.2009 9:00 12:00 18:00 9:00 12:00 18:00 9:00 12:00 18:00 9:00 12:00 18:00 1 3 4 5 4 5 5 6 10 1 7 9 2 2 3 3 5 2 4 6 7 5 2 3 11 1 3 2 4 6 2 3 7 3 8 2 3 10 2 4 1 3 4 2 4 3 5 8 1 3 12 1 5 3 4 3 3 4 4 6 12 0 6 11 0

With these data a decision on improvement of processes in the restaurants can be slightly changed. After performing z-test the next conclusion can be made: Sunday’s and Monday’s samples are more similar with the whole data sample, Saturday’s and Tuesday’ data sample differs more from the whole sample.

Thus, general methods of solving the problem of long queues can be found performing descriptive statistics and inferential statistics having such sample. To make a concrete decision, better sample shall be used. The best way is to collect data samples for each day of the week for several days. Having a better data sample, conclusions made based on the statistical analysis, will be of a higher quality.

References

Time is precious

don’t waste it!

Get instant essay
writing help!

Plagiarism-free
guarantee

Privacy
guarantee

Secure
checkout

Money back
guarantee

### Voting as a Civic Responsibility, Essay Example

Voting is a process whereby individuals, such as an electorate or gathering, come together to make a choice or convey an opinion, typically after debates, [...]

Pages: 1

Words: 287

### Utilitarianism and Its Applications, Essay Example

Maxim: Whenever I choose between two options, regardless of the consequences, I always choose the option that gives me the most pleasure. Universal Law: Whenever [...]

Pages: 1

Words: 356

### The Age-Related Changes of the Older Person, Essay Example

Compare and contrast the age-related changes of the older person you interviewed and assessed with those identified in this week’s reading assignment. John’s age-related changes [...]

Pages: 2

Words: 448

### The Problems ESOL Teachers Face, Essay Example

Overview The current learning and teaching era stresses globalization; thus, elementary educators must adopt and incorporate multiculturalism and diversity in their learning plans. It is [...]

Pages: 8

Words: 2293

### Should English Be the Primary Language? Essay Example

Research Question: Should English be the Primary Language of Instruction in Schools Worldwide? Work Thesis: English should be adopted as the primary language of instruction [...]

Pages: 4

Words: 999

### The Term “Social Construction of Reality”, Essay Example

The film explores the idea that the reality we experience is not solely determined by objective facts but is also shaped by the social and [...]

Pages: 1

Words: 371

### Voting as a Civic Responsibility, Essay Example

Voting is a process whereby individuals, such as an electorate or gathering, come together to make a choice or convey an opinion, typically after debates, [...]

Pages: 1

Words: 287

### Utilitarianism and Its Applications, Essay Example

Maxim: Whenever I choose between two options, regardless of the consequences, I always choose the option that gives me the most pleasure. Universal Law: Whenever [...]

Pages: 1

Words: 356

### The Age-Related Changes of the Older Person, Essay Example

Compare and contrast the age-related changes of the older person you interviewed and assessed with those identified in this week’s reading assignment. John’s age-related changes [...]

Pages: 2

Words: 448

### The Problems ESOL Teachers Face, Essay Example

Overview The current learning and teaching era stresses globalization; thus, elementary educators must adopt and incorporate multiculturalism and diversity in their learning plans. It is [...]

Pages: 8

Words: 2293

### Should English Be the Primary Language? Essay Example

Research Question: Should English be the Primary Language of Instruction in Schools Worldwide? Work Thesis: English should be adopted as the primary language of instruction [...]

Pages: 4

Words: 999

### The Term “Social Construction of Reality”, Essay Example

The film explores the idea that the reality we experience is not solely determined by objective facts but is also shaped by the social and [...]

Pages: 1

Words: 371