Systems Analysis Letter, Essay Example

With reference to your request for all IT requests coming from your department to be taken up on a priority basis without any initial steps, I would like to state my case for why we need to follow the proper procedures for initiating and executing IT requests from all departments. As you are well aware, your department does its due diligence on any requests for funding and follows the process for approval as laid down by the company. Similarly, we in IT need to ensure that all requests are routed through proper channels and that we process them according to the priority as deemed in the staff meetings of all heads of departments. I assure you that we would do our best to ensure timely response to your requests and eliminate the unnecessary steps to the best of our abilities.

The IT department follows the systems development life cycle as prescribed by the international software bodies and this has proved to be resilient and time tested as well. Hence, to ensure that we provide the best possible service to the company, we have to follow some procedures ourselves. Towards this end, we do our due diligence as well and present the departments with the finished product or software that meets the user expectations and is compliant with the standards of software development and testing. I would like to remind you that over the past year, we have delivered workable solutions that are bug free and consistent with the needs of the business users. This would be our approach towards the requests coming from your department as well.

I hope you understand our processes and the need for structured software development. In case you need further clarifications, we can always schedule a meeting to talk about these issues. Once again, I assure you of our continued support.