Working Through Conflict, Essay Example

Conflict is a customary element of any healthy correlation. In any case, two persons can never be anticipated to settle on everything, continually. Acquiring knowledge on how to tackle a conflict as opposed to evading it is vital. Having the capability of controlling and getting rid of stress instantly is the fundamental to remaining poised, concentrated, and in control, even if the conditions and challenges are tricky (Goodall & Schiefelbein, 2010). Recently, two assistant managers were appointed to tackle the financial crisis of the company. The two assistant managers were Dr. Jackson who was a business specialist, and Mr. Newton who held a master’s in financial solutions. The two could not agree on the course of action to take since they believed they had the relevant and pertinent requirements to handle the problem (Doherty & Guyler, 2008). The general manager had to iron out their conflict by listening to either party and chose to concur with Mr. Newton whose ideas could mobilize and solve the difficulties faster and effectively.

Dr. Jackson could not stand Mr. Newton suggestions because he considered him to have lesser educational qualifications. This conflict affected their personal relationship that prompted them not to talk to each other openly. The executive manager included collaborative communication to solve the dilemma since he heard both the opinions of the assistant managers (Folger, Poole & Stutman, 2005). He cautioned the assistant managers not to row over their disputes and told them they could have talked and consulted with each other before causing too much unrest in the situation. This was their principle fault and the general manager gave them warnings and vowed to reduce their salaries if the conflict continued. The assistant managers did not have a choice but to work together in benefitting the company (Raines, 2013). The financial dilemma in the company reduced to a significant level because they collaborated and worked harmoniously.

References

Doherty, N., & Guyler, M. (2008). The essential guide to workplace mediation & conflict resolution: Rebuilding working relationships. London: Kogan Page.

Folger, J. P., Poole, M. S., & Stutman, R. K. (2005). Working through conflict: Strategies for relationships, groups, and organizations. Boston, Mass. [u.a.: Pearson/AB.

Goodall, H. L., Goodall, S., & Schiefelbein, J. (2010). Business and professional communication in the global workplace. Boston, MA: Wadsworth Pub.

Raines, S. (2013). Conflict management for managers: Resolving workplace, client, and policy disputes. San Francisco: Jossey-Bass.