Operations Management, Case Study Example

It is worth mentioning that the system in Arnold Palmer Hospital looks very professional and neat. APH highlights that “committed to excellence in serving and supporting our patients, our physicians, our guests and fellow team members”. (Orlando Health, 2009) The clients are taken good care about and are guaranteed to have timely and satisfying results. However, one correction can be made between the locations of L&D Triage Room which is on 8^th floor and L&D Room on 2^nd floor. Since sometimes patients can require immediate support and treatment, it might be more careful to change the places so that women shorten the time between the floors and are less stressful about time.

If a mother is scheduled for a Caesarean-section birth, she should already be preregistered and should be going straight to the Operating Room/Intensive Care Unit guided by the hospital personnel. From there she will go to the Mother/Baby Care Unit and baby if necessary stays in the Baby Nursing section. Later mother and baby are united and taken home.

APH can also look into the process of treatment women get before the actual delivery of the baby. This means that hospital can also examine their flowchart of procedures, tests that women undergo before the time of bearing a child. Since it’s a much lengthier process, it might require substantial care and analysis in order to minimize time and be able to fully provide adequate care.

If the mothers are electronically preregistered, then the flowchart will look slightly different, excluding the registration and going straight to L&D Triage Room on 8^th floor. This minimizes time and allows women to get the treatment right away.

References

Orlando Health. (2009). Mission and Values. Last retrieved on July 19, 2009 from http://www.orlandohealth.com/orlandohealth/AboutUs/MissionandValues.aspx?pid=2902.