The Importance of Listening in Management, Outline Example

Specific Purpose

The introduction begins the speech. The introduction briefly gives a synopsis of how the speech will progress. It also creates an environment for the discussion by introducing relevant themes being used during the presentation

Central idea

There are controversial interpretations of listening. Identifying and describing listening concepts allow the audience to gather data pertaining to the speaker’s perspective focusing on that particular aspect of the topic’s definition during the speech

Concepts of listening

• There are controversial interpretations of listening.
• Identifying and describing listening concepts allow the audience to gather data pertaining to the speaker’s perspective
• The focus is turned to a particular aspect of the topic’s definition during the speech.
• Listening is actually making meaning of sound. As such, it takes one far beyond hearing words.
• For example, when someone speaks to me I hear words and this is one way experts define listening

Features of listening

• This is to elaborate on listening concepts mentioned in the previous section
• Julian Treasure (2014) cited a number of elements that influence whether people would listen to the sounds they hear, simply walk away or as in this case leave the room.
• There are deadly sins of speaking

How to improve listening abilities

• The intention is to leave the audience with valuable tools that can be used to improve their listening skills
• Paying attention to listening concepts as well as reasons that inhibit listening, managers will have tools, which can be utilized in enhancing their own listening skills.
• Experts have advanced the mnemonic HAIL in helping managers and public figures improve their listening strategies. H- Signifies honesty

Speech summary

• To recap important themes found in the speech
• In recapping, four related listening concepts were highlighted.
• They were making meaning of sound, interpretation, communication and channel.