Twilight’s Code of Ethics, Outline Example

Guiding Principles

• Ethics
• Integrity
• Honesty

Purpose of Code

• Twilight believes that integrity is essential for business practices
• The purpose of the code is to ensure the company will maintain the highest level of integrity and ethics when addressing the residents and their families.

Core Values

• Twilight operates fairly, honestly, and openly with all residents and their families.
• Honesty is the best policy, and any deviation from that practice will not be tolerated.
• All compensation for services provided will be fair and adequate.

Training and Education

• The code of ethics dictates that all residents are given an adequate, pleasant, and safe facility, and training and education will be provided to ensure compliance.
• Training and education provided to the residents will promote the total emotional, physical, and spiritual needs of the residents.

Definitions

• Integrity – the quality of being honest and having strong moral principles; moral uprightness.
• Ethics – moral principles that govern a person’s or group’s behavior.
• Honesty – the quality of being honest.

What Employees the Ethics Code of Conduct Includes

• All employees and management
• Board of director

Implementation and Communication

• The code of ethics is available in new employee paperwork and on the website
• Communication on all levels within the organization

Enforcement and Reporting

• All expectations defined in the Twilight code of ethics will be enforced by all level of management and by the board of directors.
• Any violation and deviation will be reported directly to the board of directors and documented in the personnel files.

Mission and Statement

• The mission of Twilight is to assist seniors in living despite their growing limitations. Twilight’s goal is to provide an environment where seniors can remain young.
• The statement and promise to the community and their residents is that they are committed to honest, ethical services and operate with integrity at all levels.

Pertinent elements of the Code of Ethics

• All employees and stakeholders are governed by the code of ethics.
• Failure to comply with Twilight’s code of ethics will result in disciplinary actions up to and including termination.

Evaluation

• Stakeholders
• The investors and shareholders of Twilight
• The residents who live in the facilities and use their services
• The family of the residents
• Strategic ethical formulations
• The ethical formulation is to establish a senior facility that eliminates the threats associated with senior care
• Twilight will uphold ethics, integrity, and honesty in all levels of operation and functioning.
• Strategic ethical implementation
• The implementation starts at the top and works it way down.
• There will be no level of Twilight operation that does not understand the importance of the ethical implementation and their role in the process.
• Ethical monitoring mechanisms
• The largest ethical monitoring mechanism will be the residents and their families.
• Twilight will also use performance evaluations and feedback as a tool for monitoring performance.
• Ethical performance
• Ethical performance is not negotiable, and failure to comply will result in disciplinary action.
• With all employees and managers on board with the company’s expectation, there should be an accountability established among peers for their role in the ethical performance.