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IT and Legal Considerations for Proposed EHR Technology Solution, Case Study Example

Pages: 4

Words: 1103

Case Study

The EHR technology solution will cut back on patient care time and allow them to focus on treating the patient instead of having to repeat their history information. The advantages are “Improved diagnosis and treatment and significantly fewer errors found within personal health records” (Advantages, 2014).  The EHR software program allows patients to enter their own information and it is transferable to all medical professionals quickly and easily. “A recent study of emergency rooms by the W.P. Carey School of Business at Arizona State University found that the total length of stay for patients was 22% shorter at hospitals with “fully functional” EHR solutions than those” (Making, 2015). The UMUC Family Clinic will not need to update the major hardware extensively, the software will work with their existing systems. The biggest factor is to add new computers in the lobby which allow patients to enter their information. The communication components are unlimited to any medical professional that utilizes the EHR technology and needs access to the patient information.

Table of Considerations
  Area High/

Medium/

Low Rating or Not Applicable (N/A)

Description of the Area Explanation for Rating /How you will address it
 (minimum 2 sentences for each) (minimum 2 sentences for each, linked to specific EHR technology solution proposed)
IT – Operational Safeguards
1. Identity Management & Authorization  High  The need for limitation to the patient information. Security will be implemented for authorization.  The EHR technology allows for security authorization. Only authorized participants can access information.
2. Training Programs  High  It is vital for the staff to know how to use the EHR technology. There is a training program for all users.  The EHR technology will provide the necessary training program for users. It will be ongoing – updating changes.
3. Continuity of Operations  Medium  During the implementation of the software operations will continue as normal. There will be no issues with operation.  The EHR technology can be implemented quickly. It will allow for operations to continue as usual.
4. Incident Procedures  Low  Any issues with the program will be reported. It will allow for incidents to be addresses as they occur.  The EHR technology will provide ongoing support. It will allow for incidents to be fixed immediately.
5. Accountability  High  Each location will have a point person in charge of the new software. Accountability is important for the success.  The EHR providers will have a go-to person for all software issues. It will reduce the potential for miscommunication and issues to arise.
6. Risk Assessment  Low  The risk assessment with moving all patient information to technology is low. The company has made significant efforts to prevent any risk from arising.  The EHR technology has security in place to reduce the potential risk. It will continue to assess the risk to ensure that there is no threat to the patient’s information.
7. System Activity Review  Medium  The system will be reviewed on a regular basis. Any issues will be reported immediately.  The EHR company will provide support immediately if any system activity reviews show issues. The system is set up to be effective and they will ensure that it is.
IT – Architectural Safeguards
8. Reliability  Low  The users will validate the reliability by verifying the information with the patient. It will allow for any issues to be detected immediately.  The EHR technology has been carefully created. The purpose is to ensure accurate and reliable information.
9. Availability  High  The availability of the program information is immediate. This is vital for quick and accurate patient care.  The EHR technology is available immediately. It will provide the best potential care for the patients.
10. Maintainability  Medium  The program will be maintenance as necessary. It will provide the best outcome by using the program.  The EHR technology is reviewed and maintenanced regularly. It is an important part of the success of the program.
11. Scalability  Medium  The system will be checked regularly to ensure it can support the new software. Any necessary changes will be implemented.  The EHR technology depends on existing systems. The support of the systems ensures the program works accurately.
12. Safety  Low  The safety of the new software will be validated internally and externally. Access to information will require set credentials.  The EHR technology is dedicated to the safety of their software. This is an ongoing process.
13. Cloud Computing  Low  The access of the information is available to all authorized users. The requirement is the ERH technology.  The EHR technology will provide external access by authorized users. The software is set up for remote users.
IT – Project Management Considerations
14. Project Resources (Human, Financial)  Medium  The financial consideration is a small investment for the potential return. It is an ongoing consideration.  The EHR software will continue their updates. The financial consideration will be ongoing for the latest updates/
15. Medical Paper Record Migration  Low The implementation of the software will eliminate paper records. The staff will work on patient input in an ongoing effort.  The EHR software will only require individuals to input their information once. Once it is in the computer it will only ask for updates.
16. Change Management during Implementation  Low  The management will handle before and after implementation. It will ensure the project completion.  The EHR software will provide the necessary training for implementation and completion. It will ensure the transition is smooth start to finish.
17. Change Management after Implementation  Low  The management will handle before and after implementation. It will ensure the project completion.  The EHR software will provide the necessary training for implementation and completion. It will ensure the transition is smooth start to finish.
Legal, Ethical, and Regulatory Reporting Considerations
18. Business Associate Contracts  High  Access to patient records is limited to those they have contracts with. It allows immediate access for colleagues.  The EHR software data is sharable to others who use the same programs. It is only accessible with the proper validations.
19. HIPAA  Low  HIPAA dictates who legally has access to patient records. The proper documentation is necessary for access to information.  The EHR software data is sharable to others who use the same programs. It is only accessible with the proper validations.
 Additional Consideration
20. Software updates and considerations past the implementation High  Software is continually changing and needs security updates. It will prevent any unauthorized accesses.  EHR is aware of the external threats of their program. They are continually working on new securities for their program.

References

Advantages of Electronic Medical Records. (2014). Retrieved from http://www.micromd.com/emr/advantages.htmlking the Switch:

Replacing Your EHR for More Money and More Control. (2015). Retrieved from http://www.athenahealth.com/whitepapers/benefits-of-electronic-health-records/

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